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John Kennedy

Recurring Promotions Reset Pricing

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Posted (edited)

I'm trying to set up short term promotions (only 3 cycles) and apply them to existing products. The issue is whenever I generate an invoice with the said promotions applied to products, those product prices are reset to default and the promo code is wiped off.

Original Pricing:
image.png.05dd4de79e1b1ddc6acddc8ec9e25d46.png

 

Promotion code applied:
image.png.8462cb11ded06fb40d60bf67a5c053e2.png


Invoice generated:

image.png.b6c0c78c93d5da07b8dd2b85758ffa5f.png
 

Pricing reset to default, no promo code:
image.png.6ec3bcb427baadec021f934f66cedf59.png

 

Not sure why this is happening, but it's making it impossible to apply short term discouns to existing services.

The issue is similar to below, but not the same

 

Edited by John Kennedy

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