Anders Posted March 11, 2020 Share Posted March 11, 2020 Hi guys, i want to offer 30 days free and for example 7 days before the end, a mail is sent to customer to upgrade is this possible? regards kimberley 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted March 11, 2020 Share Posted March 11, 2020 3 minutes ago, Anders said: i want to offer 30 days free https://docs.whmcs.com/Common_Promotions#Free_Trial 4 minutes ago, Anders said: and for example 7 days before the end, a mail is sent to customer to upgrade is this possible? https://docs.whmcs.com/Email_Marketer 0 Quote Link to comment Share on other sites More sharing options...
Anders Posted March 11, 2020 Author Share Posted March 11, 2020 Brian you are so fast :) i will try it. warm regards Kimberley 0 Quote Link to comment Share on other sites More sharing options...
Anders Posted March 11, 2020 Author Share Posted March 11, 2020 41 minutes ago, brian! said: https://docs.whmcs.com/Common_Promotions#Free_Trial https://docs.whmcs.com/Email_Marketer very nice, any ideas what email templates could be used for this. or how an email could be setup for this or is it any ready email templates out there? 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted March 11, 2020 Share Posted March 11, 2020 4 minutes ago, Anders said: very nice, any ideas what email templates could be used for this. or how an email could be setup for this or is it any ready email templates out there? you could create a custom email template for this purpose... https://docs.whmcs.com/Email_Templates for the purpose of the email marketer, it would probably need to be a Product type email template. 0 Quote Link to comment Share on other sites More sharing options...
frogabog Posted March 24, 2020 Share Posted March 24, 2020 I'm working on this same thing, but unfortunately when you specify a number of days in the pricing tab of the free trial product, it terminates the entire account! Thus, files are lost. I need it to SUSPEND instead of terminate. Why is this not an option anyway? 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted March 25, 2020 Share Posted March 25, 2020 22 hours ago, frogabog said: I'm working on this same thing, but unfortunately when you specify a number of days in the pricing tab of the free trial product, it terminates the entire account! Thus, files are lost. I need it to SUSPEND instead of terminate. I think the feature has always had termination as the only option... possibly to give extra encouragement to the user to upgrade before termination occurs! 😨 don't forget you can automate the sending of email reminders to the user that the trial will end in x days and they should upgrade or lose their data. coding wise, you could prevent termination occurring with a hook and then suspend the account instead if you wanted to go down that road. 22 hours ago, frogabog said: Why is this not an option anyway? a good question for which I don't know the answer... maybe it's never really been asked for as I had a quick look at the dusty feature requests site and could find a request for suspension of trials in stead of termination (though that doesn't necessarily mean that there isn't a request for it there somewhere!). 0 Quote Link to comment Share on other sites More sharing options...
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