rgazetta Posted January 17, 2020 Share Posted January 17, 2020 Is there any way to modify it so that tickets are displayed to the operator separated by department and priority in a way without having to keep using the filter at all times? 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted January 18, 2020 Share Posted January 18, 2020 17 hours ago, rgazetta said: Is there any way to modify it so that tickets are displayed to the operator separated by department and priority in a way without having to keep using the filter at all times? if you can determine how you want to show the tickets, perhaps use the method I described in the thread below and bookmark the specific filters, and/or modify your menu to open them using by custom filter by default. 0 Quote Link to comment Share on other sites More sharing options...
rgazetta Posted January 31, 2020 Author Share Posted January 31, 2020 I am looking for something that shows all tickets separated by department in a fixed way. example department 1 ticket 000 ticket 001 department 2 ticket 005 ticket 004 department 3 ticket 0020 ticket 0050 0 Quote Link to comment Share on other sites More sharing options...
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