Chalipa Posted November 4, 2019 Share Posted November 4, 2019 hello everyone, tickets/mails sent to my whmcs are arriving after 30-40 mins even though i have set ticket importing (pop) for every minute set. i have correct settings in general settings -> mail as well which is: smtp port: 465 host: smtp.gmail.com login: mygooglehostermail pass: password also less secure apps are enabled in google settings, as well as port 465 and 587 are opened in the firewall. any help in this regard is much appreciated. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS ChrisD Posted November 5, 2019 Share Posted November 5, 2019 Hi @Chalipa Thanks for your post, just checking, are you using the POP 3 Importing cron from Gmail? if you try running it manually in the browser does it show any errors or messages related to an issues? 0 Quote Link to comment Share on other sites More sharing options...
Chalipa Posted November 5, 2019 Author Share Posted November 5, 2019 9 hours ago, WHMCS ChrisD said: Hi @Chalipa Thanks for your post, just checking, are you using the POP 3 Importing cron from Gmail? if you try running it manually in the browser does it show any errors or messages related to an issues? Hi, Yes, i'm using POP 3 importing. I do not get any error msg there. Can you explain what you mean by "running manually"? 0 Quote Link to comment Share on other sites More sharing options...
Chalipa Posted November 11, 2019 Author Share Posted November 11, 2019 My tickets are arriving at my whmcs after one hour, I need urgent help to fix this, please. my clients are complaining about late replies. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS ChrisD Posted November 11, 2019 Share Posted November 11, 2019 @Chalipa By running it manually, I mean if you go to /crons/pop3.php in a browser it should output on screen, 0 Quote Link to comment Share on other sites More sharing options...
Chalipa Posted November 12, 2019 Author Share Posted November 12, 2019 8 hours ago, WHMCS ChrisD said: @Chalipa By running it manually, I mean if you go to /crons/pop3.php in a browser it should output on screen, For some strange reasons, i'm getting refused even though i have correct login details as well as pop are enabled in gmail as well. POP Import Log Date: 12/11/2019 08:23:42 Host: pop.gmail.com Email: support@domain.com Connection error: Can't connect to pop.gmail.com,995: Connection refusedHost: pop.gmail.com Email: sales@domain.com Connection error: Can't connect to pop.gmail.com,995: Connection refusedHost: pop.gmail.com Email: internet@domain.com Connection error: Can't connect to pop.gmail.com,995: Connection refusedHost: pop.gmail.com Email: legal@domain.com Connection error: Can't connect to pop.gmail.com,995: Connection refusedHost: pop.gmail.com Email: info@domain.com Connection error: Can't connect to pop.gmail.com,995: Connection refused port 995 is open in firewall as well, and mod_security is disabled. 0 Quote Link to comment Share on other sites More sharing options...
Chalipa Posted November 12, 2019 Author Share Posted November 12, 2019 Here is the screenshot: http://prntscr.com/pvqrdr 0 Quote Link to comment Share on other sites More sharing options...
WHMCS ChrisD Posted November 12, 2019 Share Posted November 12, 2019 Hi @Chalipa Are you using your normal email password or are you using App Passwords? App Passwords can be setup under Sign-In & Security then App Passwords from your GSuite Account 0 Quote Link to comment Share on other sites More sharing options...
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