launchivity Posted October 17, 2019 Share Posted October 17, 2019 Hi, I am a new in this field. I have recently installed WHMCS on my website. On my website the register user is unable to login in normal way. If he go through forget password link and follow the instructions he able to login. As he log out and wants to login again he can't. and one more thing the payment maid by user can't reflect in his account. 0 Quote Link to comment Share on other sites More sharing options...
jdmefsir Posted October 21, 2019 Share Posted October 21, 2019 Ive had issues with login when i had a captcha issue. Once i reconfigured invisible captcha i was fine. As far as payments. What account does the payment show its going to? If the client paid via the client portal it should show up for their account 0 Quote Link to comment Share on other sites More sharing options...
WHMCS ChrisD Posted October 23, 2019 Share Posted October 23, 2019 @launchivity Thanks for your post, what happens when they try to login what is the error message? Does it occur on the default Six Theme? What payment method are you using? 0 Quote Link to comment Share on other sites More sharing options...
facelift Posted December 3, 2019 Share Posted December 3, 2019 My clients can not log into their client area. Sometimes it works and most of the time it don't. I really need a fix for the client login. 0 Quote Link to comment Share on other sites More sharing options...
lims Posted December 6, 2019 Share Posted December 6, 2019 On 12/4/2019 at 5:47 AM, facelift said: My clients can not log into their client area. Sometimes it works and most of the time it don't. I really need a fix for the client login. i thin your issues is Session IP Go to ==> General Settings >> Security >> Disable Session IP Check ( make it checklist ) 0 Quote Link to comment Share on other sites More sharing options...
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