kingsleymensah Posted October 5, 2019 Share Posted October 5, 2019 Hello, i recently realized i wasn't getting tickets notifications and i found they all going to spam which is bad because i dont get any notifications on that which brings about delay in ticket replies. I have piped the department emails to my live (microsoft) email. 0 Quote Link to comment Share on other sites More sharing options...
omega1 Posted October 7, 2019 Share Posted October 7, 2019 I'm getting the same issue, only when using WHMCS, if I send directly, it works and they don't go to spam. 0 Quote Link to comment Share on other sites More sharing options...
zitu4life Posted October 8, 2019 Share Posted October 8, 2019 Looks like again microsoft improves (made agressive changes) on Automated their spam control, and they are sending lot of emails to spam, even if they are not spam. If your server do not have a good IP trust, there is a great chance it will go to spam, and if you are not using SMTP, so your chances is even less. Looks like it is not issue related to WHMCS it self. 0 Quote Link to comment Share on other sites More sharing options...
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