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Login loop


monsterit

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Hi All,

We are using 7.7.1 after a few issues with 7.8.1 however our clients cannot login they are greeted with the same login page they just tried. I have delete .htacess file, i've checked the whmcs login url. 

We are using a custom template so does any hooks need updating for it to work?

nothing that i can see in the error logs either. 😢

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11 minutes ago, monsterit said:

We are using a custom template so does any hooks need updating for it to work?

unless coded not too, clientarea hooks will be applied to all themes/templates.

I can't really see navbar/sidebar hooks causing this...

7 minutes ago, monsterit said:

i've disabled google recaptcha invisible and its now working.

then it may be a  case of going through your templates and working through any changes between v7.7.1 and v7.8 (I think you can ignore v7.8.1 as there were no template changes listed)...

https://github.com/WHMCS/templates-six/compare/v7.7.1-release.1...v7.8.0-release.1

https://github.com/WHMCS/orderforms-standard_cart/compare/v7.7.1-release.1...v7.8.0-release.1

... but  doing that may depend on how "customised" the custom template is... and how it's been customised.

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How can i check which version my theme is running from? As i copied six at some point then configured it as how we wanted it. But it's showing version 3.3.7 which is not right in the css style sheet.

 

Any the current is 3.4.7 so i'm a little confused.

Edited by monsterit
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10 hours ago, monsterit said:

How can i check which version my theme is running from? As i copied six at some point then configured it as how we wanted it. But it's showing version 3.3.7 which is not right in the css style sheet.

 

Any the current is 3.4.7 so i'm a little confused.

The only way to test is to look at your files and search for clues within the code. Check which version of bootstrap.css is used, check the format and filename of resources etc.

If it's not against the rules and you can provide a link I will be happy to take a look.

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13 hours ago, zomex said:

The only way to test is to look at your files and search for clues within the code. Check which version of bootstrap.css is used, check the format and filename of resources etc.

all good points - another would be to check file dates (assuming you're not tweaking the templates every couple of weeks!)... e.g if they're 2018, then it's v7.6 or earlier; 2017 and it's v7.4 or earlier...

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