JimmiSticks Posted July 30, 2019 Share Posted July 30, 2019 Hello, I am hoping someone could shed some light on the following questions. 1) Setup > Products/Services > Domain Pricing There is a checkbox here for EPP code. If I leave this unchecked for the given domain name, this disables the 'Get EPP Code' from the client area for customer (This is great). My question is by having this unchecked can people still transfer their domains in using the EPP they have from their previous registrar? 2) Setup > Automation Settings Sync Next Due Date Enable (ticked) - Number of Days to Set Due Date in Advance of Expiry: 15 First Renewal Notice 30 Enter the number of days before the renewal date to send the first reminder (0 to disable) (renewal date?) Having the above set, am I correct in thinking the client will get their first domain renewal notice 45 days before the domain name officially expires at the registrar? Basically I am confused about the difference in the system between the terms for domains 'Expiry Date' and 'Next Due Date'? Thank you in advance for your help. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS ChrisD Posted July 31, 2019 Share Posted July 31, 2019 Hi @JimmiSticks Firstly, welcome to the community! 0 Advanced issues found ▲ 1 1 hour ago, JimmiSticks said: 0 Advanced issues found ▲ 1 1 hour ago, JimmiSticks said: 1) Setup > Products/Services > Domain Pricing There is a checkbox here for EPP code. If I leave this unchecked for the given domain name, this disables the 'Get EPP Code' from the client area for customer (This is great). My question is by having this unchecked can people still transfer their domains in using the EPP they have from their previous registrar? Yes, they would still be able to submit a transfer, however, the order will fail as the client has not been able to provide the EPP code you would have to collect this from them and manually do the transfer 0 Advanced issues found ▲ 1 hour ago, JimmiSticks said: Having the above set, am I correct in thinking the client will get their first domain renewal notice 45 days before the domain name officially expires at the registrar? That is correct, it will send a reminder 45 days before the expiry, the Next Due Date is the date the client needs to pay by to renew the domain, so if your cron settings are to generate the invoice 7 days before the Next Due date then as long as auto-renew is enabled the client will receive an invoice 22 days before the domain expires at the registrar In a nutshell 1. Next due date - The date the client needs to pay you by to renew the domain 2. Expiry Date - The date the domain expires with the registry 0 Quote Link to comment Share on other sites More sharing options...
JimmiSticks Posted July 31, 2019 Author Share Posted July 31, 2019 Excellent, that is very clear, thanks for your time. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS ChrisD Posted August 5, 2019 Share Posted August 5, 2019 Glad I could help @JimmiSticks 0 Quote Link to comment Share on other sites More sharing options...
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