New password is hidden while resetting clients password

[ganje]

Hello

When my clients reset their password, new password is not visible, the email is just contains some stars instead of new password.

But when new customer signs up, generated password is shown and there is no problem.

So, how can I make new password visible while resetting passwords?

Thanks Everyone

 

[WHMCS ChrisD]

@ganje Can you check your Automated Password Reset Template under Setup > Email Templates does it match this?

Dear {$client_name},

As you requested, your password for our client area has now been reset. Your new login details are as follows:

{$whmcs_link}
Email: {$client_email}
Password: {$client_password}

To change your password to something more memorable, after logging in go to My Details > Change Password.

{$signature}

 

[ganje]

1 hour ago, WHMCS ChrisD said:

@ganje Can you check your Automated Password Reset Template under Setup > Email Templates does it match this?

Dear {$client_name},

As you requested, your password for our client area has now been reset. Your new login details are as follows:

{$whmcs_link}
Email: {$client_email}
Password: {$client_password}

To change your password to something more memorable, after logging in go to My Details > Change Password.

{$signature}

 

@WHMCS ChrisD

I've check it and that was same with this one, but I undestand that the email template that sends to customer, is Password reset validartion

So  I changed this and again i receive start instead of password.

 

[brian!]

3 hours ago, ganje said:

So  I changed this and again i receive start instead of password.

isn't that intended behaviour though? in that, it can't send the password in a visible way in the email for security reasons and the user should make a note of it themselves when they change it... i'm not even sure you could send the password once it's been encrypted (e.g you can't decrypt it once it has)... if memory serves, you could decrypt it in  pre v6 versions about four years ago, but not now.