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Executable

Unable to login with mobile device

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Posted (edited)

Hello,

 

I'm trying to connect with my mobile device with the correct credentials and I get 

Quote

Login Details Incorrect. Please try again.

When I try with the same credentials on desktop I'm able to login to my account.

I'm using version 7.7.1 of WHMCS. My website is under SSL. 

PHP : 

PHP7.1.29

Edited by Executable

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Well I tried on my mobile phone and also tried on desktop browser (using the responsive in the console) and still the same issue. The part I don't really understand, is that if I try to login using an admin account to login into the clientarea it's working, I can connect throught mobile interface. Hard to tell what's happening.

 

To be sure I used the correct credentials I saved them into the browser when I logged in the first time. So I'm sure it's not a typo error

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+1 for this, went to show someone the site on my phone and had this problem.

 

Can confirm it is present between different devices, browsers and ip addresses.

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