Kelevra Posted June 4, 2019 Share Posted June 4, 2019 Hi Does anyone know where i configure the invoice overdue settings for deposit of credits from? It looks like its not getting it from the general settings as its sending a Invoice overdue email straight away even when client chooses to pay with bank transfer. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS ChrisD Posted June 5, 2019 Share Posted June 5, 2019 @Kelevra at the moment it's not possible, the one thing I could suggest is increasing the number of days before your first overdue reminder is sent out. 0 Quote Link to comment Share on other sites More sharing options...
Kelevra Posted June 5, 2019 Author Share Posted June 5, 2019 4 hours ago, WHMCS ChrisD said: @Kelevra at the moment it's not possible, the one thing I could suggest is increasing the number of days before your first overdue reminder is sent out. Thank you Chris, I have it setup like this but the invoice overdue reminder goues out at same time as the client tryes to make a deposit. What do I need to change in order to give client like a day or two before he gets a reminder that he has a invoice? It doesnt look good when clients gets invoices and reminders at same time. Thank you in advance 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Technical Analyst II WHMCS Lawrence Posted June 5, 2019 WHMCS Technical Analyst II Share Posted June 5, 2019 That shouldn't occur under normal circumstances and may suggest an issue specific to your WHMCS installation. I'd recommend opening a support ticket (if you haven't already) so our team can investigate it further. Thanks! 0 Quote Link to comment Share on other sites More sharing options...
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