Jump to content
vinc1402

Domain renewal email problem

Recommended Posts

Hello, 


I have a client with 2 domain names. 
The domain renewal email only got send for 1 domain. The other domain expires just 1 day later but didn't get any renewal emails to send out.

 

Anyone else with problems like this?

Share this post


Link to post
Share on other sites
3 hours ago, WHMCS ChrisD said:

What is the next due day set as?  Any notes in the logs?

The next due dates are as they should be, the logs only show 1 domain email being send out.

 

I've read about domain notification emails grouping https://whmcs.community/topic/231041-domain-renewal-reminders-not-being-sent-when-i-expected/?tab=comments#comment-1089277

Unfortunately, all domain notification emails are getting sent out 1 by 1. 

 

Maybe I stumbled on a bug as I can't seem to find any logic reason on the dates or automation settings. 

 

Kind regards,

Vincent S.

 

 

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

  • Recently Browsing   0 members

    No registered users viewing this page.

×

Important Information

By using this site, you agree to our Terms of Use & Guidelines and understand your posts will initially be pre-moderated