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Domain renewal email problem


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Hello, 


I have a client with 2 domain names. 
The domain renewal email only got send for 1 domain. The other domain expires just 1 day later but didn't get any renewal emails to send out.

 

Anyone else with problems like this?

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3 hours ago, WHMCS ChrisD said:

What is the next due day set as?  Any notes in the logs?

The next due dates are as they should be, the logs only show 1 domain email being send out.

 

I've read about domain notification emails grouping https://whmcs.community/topic/231041-domain-renewal-reminders-not-being-sent-when-i-expected/?tab=comments#comment-1089277

Unfortunately, all domain notification emails are getting sent out 1 by 1. 

 

Maybe I stumbled on a bug as I can't seem to find any logic reason on the dates or automation settings. 

 

Kind regards,

Vincent S.

 

 

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