theviewer1985 Posted May 31, 2019 Share Posted May 31, 2019 Hi there, I am using the Heart Internet domain module but whenever i try to register a domain it says: 2410: No such contact found Any ideas what this could be? Ps. Registering is the first and only action i've tried to do with this module. 0 Quote Link to comment Share on other sites More sharing options...
Kian Posted May 31, 2019 Share Posted May 31, 2019 You should contact Heart Internet Support since the error doesn't look originated by WHMCS. In the meantime try double-checking your API credentials. 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted May 31, 2019 Share Posted May 31, 2019 1 minute ago, Kian said: You should contact Heart Internet Support since the error doesn't look originated by WHMCS. though it's a WHMCS written module, so WHMCS Support should also be a viable port of call... if you get your license directly from WHMCS - https://www.whmcs.com/support/ if you get your license from a reseller / host - https://www.whmcs.com/reseller-support/ this must be a known issue because i've seen the topic raised previously in other WHMCS users knowledgebases - sadly, every kb link I can now find for it are private articles, so i've no idea what the actual solution is... either Heart or WHMCS support should know though. 🙂 0 Quote Link to comment Share on other sites More sharing options...
theviewer1985 Posted May 31, 2019 Author Share Posted May 31, 2019 10 minutes ago, brian! said: though it's a WHMCS written module, so WHMCS Support should also be a viable port of call... if you get your license directly from WHMCS - https://www.whmcs.com/support/ if you get your license from a reseller / host - https://www.whmcs.com/reseller-support/ this must be a known issue because i've seen the topic raised previously in other WHMCS users knowledgebases - sadly, every kb link I can now find for it are private articles, so i've no idea what the actual solution is... either Heart or WHMCS support should know though. 🙂 Thanks - yes i searched before posting and found the same dead end articles. I will raise a ticket with WHMCS as well as heart and post my feedback here for future folks with this problem. 0 Quote Link to comment Share on other sites More sharing options...
Viable Design Posted January 19, 2021 Share Posted January 19, 2021 Good evening, did you get anywhere with WHMCS? I've started receiving the error since the last major update. I too use heartinternet and haven't had the problem before. 0 Quote Link to comment Share on other sites More sharing options...
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