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Domain error: 2410: No such contact found


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1 minute ago, Kian said:

You should contact Heart Internet Support since the error doesn't look originated by WHMCS.

though it's a WHMCS written module, so WHMCS Support should also be a viable port of call...

this must be a known issue because i've seen the topic raised previously in other WHMCS users knowledgebases - sadly, every kb link I can now find for it are private articles, so i've no idea what the actual solution is... either Heart or WHMCS support should know though. 🙂

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10 minutes ago, brian! said:

though it's a WHMCS written module, so WHMCS Support should also be a viable port of call...

this must be a known issue because i've seen the topic raised previously in other WHMCS users knowledgebases - sadly, every kb link I can now find for it are private articles, so i've no idea what the actual solution is... either Heart or WHMCS support should know though. 🙂

Thanks - yes i searched before posting and found the same dead end articles. I will raise a ticket with WHMCS as well as heart and post my feedback here for future folks with this problem.

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