Error Your session has expired. Please refresh the page and try again.

[povesteata]

Hello,

 

Today i have update to the last version of WHMS .after that on the admin areea, when i want to search one info, i receive this error:

Your session has expired.
Please refresh the page and try again.

Please see one photo also for better understend.

Any ideea how i can fix it?

[NadalKumar]

It's not an error. It's a protection system to counter CSRF attacks. The message just means the token has expired due to inactivity. A page refresh will get you back in operation. You can manage security settings in Setup > General Settings > Security

[povesteata]

Hello and many thank for your help.

I just desactivate it and still no work.

Please see the picture!

 

 

[NadalKumar]

7 hours ago, povesteata said:

I just desactivate it and still no work.

That disabling method is ONLY for the frontend. There is no function to disable the protection in the admin, and rightly so. I wasn't suggesting that you try to disable the process, only pointing you to where you can configure security. Just refresh the browser to renew the token.

[povesteata]

Hello,

So, i make it and the same!

Also, i have test it from google incognito just to be seure that it's all clear and i have the same problem.

if you want, i can give you the admin data into a PM !

Many regards.

[NadalKumar]

Again, it's not an error and there is no option to disable the admin CSRF function.

[povesteata]

I realy don't know, for me still o work..:(

[WHMCS Alex]

Hello,

Thanks for your post.

I would advise opening a ticket with our Support team so we can take a closer look at this for you.

Alternatively, I have seen this issue happen with "Full Friendly Rewrite" enabled at Setup > General Settings > General > Friendly URLs where a custom .htaccess file in a directory above WHMCS has conflicting rules. You can test if this may be the case here by switching your "Friendly URLs" configuration "Basic URLs" or "Friendly index.php".

[povesteata]

Hello,

I have test the 2 option and still the same problem for tag's links and also for more link from admin areea. for example mywebsite/admin/apps

 

OK, i will open one tiket.

Many regards.

[kang28ivan]

My experience is happened after upgrading to version 7.7.1 and use php 7.2, then after I change to php 5.6 is working properly, but when you use admin template another blend ex: v4 is working good.

Edited May 6, 2019 by kang28ivan

[povesteata]

I have solve the problem!

Now it's fix it!

I use also PHP 7.2 with all the WHMSC recomandation!

[Abdelkarim]

On 5/2/2019 at 3:56 PM, WHMCS Alex said:

Hello,

Thanks for your post.

I would advise opening a ticket with our Support team so we can take a closer look at this for you.

Alternatively, I have seen this issue happen with "Full Friendly Rewrite" enabled at Setup > General Settings > General > Friendly URLs where a custom .htaccess file in a directory above WHMCS has conflicting rules. You can test if this may be the case here by switching your "Friendly URLs" configuration "Basic URLs" or "Friendly index.php".

In my case i don't use htaccess. I use nginx, and this problem go up today. Without any change in version ro code.

[Abdelkarim]

Correct. A mistake with rewrite on nginx after renewal lets encript in VestaCp. Delete a line of special rules for whmcs.

 

Now it's work fine