K Host Posted April 27, 2019 Share Posted April 27, 2019 In Setup / Products and services /Products and services I have created a Product. When I come to Module Setting, I choose CPanel but it does not connect. How can I fix this? Kindly check the attached image! Best! 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted April 28, 2019 Share Posted April 28, 2019 On 27/04/2019 at 10:53, K Host said: When I come to Module Setting, I choose CPanel but it does not connect. How can I fix this? have you added the cPanel server to your list of servers and checked that it can connect ? https://docs.whmcs.com/Servers 1 Quote Link to comment Share on other sites More sharing options...
K Host Posted April 29, 2019 Author Share Posted April 29, 2019 Hi Brian Yes I did and the Status is green. What else could it be? 0 Quote Link to comment Share on other sites More sharing options...
K Host Posted April 29, 2019 Author Share Posted April 29, 2019 And still the same 0 Quote Link to comment Share on other sites More sharing options...
steven99 Posted April 29, 2019 Share Posted April 29, 2019 If you do "test connection" for that server, does it return a success message? Also, you may need to add the server to a server group and then select that group in the module settings tab. 1 Quote Link to comment Share on other sites More sharing options...
K Host Posted April 30, 2019 Author Share Posted April 30, 2019 It is completely solved. I just did put it in a group and changed it to a fresh API and it worked. 0 Quote Link to comment Share on other sites More sharing options...
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