Client email

[wtricks]

When I go to the email log:

systememaillog.php

I can see al the sent emails, click on the subject and see the email in a new window.

 

Why can't I click on the subject in the client email tab? (clientsemails.php?userid= ) that doesn't make much sense to me.

[WHMCS Nathan]

The Emails tab on the Client Summary is designed to function similarly to the System Email Message Log. On a stock installation, I would expect you to be able to click on the subject and see a window containing the email content pop up.

I've setup a fresh installation of WHMCS Version 7.7.1 with PHP 7.2, created a new client, and sent some emails to the client from the Admin Area. After doing so I went to the Client Summary, navigated to the Emails tab, and verified that clicking on the subject caused the pop-up to appear without issue.

It looks like whatever you've got going on is limited to your installation. I'd suggest going through the troubleshooting guide at https://docs.whmcs.com/Troubleshooting_Guide and if you are not able to determine the cause then I'd open up a support ticket with our team so that we can take a look.

[steven99]

Also check that you're browser isn't preventing popups from happening. 

[brian!]

14 hours ago, steven99 said:

Also check that you're browser isn't preventing popups from happening. 

you'd think if that was the case it would block the popups on both pages rather than just the logs page... FWIW, it's working as Nathan outlined for me too in my v7.7.1 dev.

[wtricks]

Thanks for your help, I deactivated all the modules and hooks, cleared the cache and found the problem and solved it.