Jump to content
ae6dx

500 internal server error

Recommended Posts

 

I have a license thru HostDime.  I am getting an internal server error 500 when I try to load WHMCS.  Logs show

[15-Apr-2019 03:29:39 America/New_York] PHP Fatal error: Interface 'JsonSerializable' not found in /home/<removed>/public_html/whmcs/vendor/illuminate/database/Eloquent/Model.php on line 36[15-Apr-2019 03:29:39 America/New_York] PHP Fatal error: Class 'WHMCS\Config\Setting' not found in /home/<removed>/public_html/whmcs/vendor/whmcs/whmcs-foundation/lib/Utility/ErrorManagement.php on line 0

 

Edited by WHMCS ChrisD
Removed PII

Share this post


Link to post
Share on other sites

You seem to miss some files on your server. I suggest to reupload the directory "/vendor".
If that does not solve the issue, i would upload one directory after another until the issue is fixed.

HostDime could probably help you.

Share this post


Link to post
Share on other sites
11 hours ago, string said:

HostDime could probably help you.

and even if they can't/won't, you're still entitled to support assistance from WHMCS (in your case, via Reseller Support)....

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


  • Recently Browsing   0 members

    No registered users viewing this page.

×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use & Guidelines and understand your posts will initially be pre-moderated