ae6dx Posted April 15, 2019 Share Posted April 15, 2019 (edited) I have a license thru HostDime. I am getting an internal server error 500 when I try to load WHMCS. Logs show [15-Apr-2019 03:29:39 America/New_York] PHP Fatal error: Interface 'JsonSerializable' not found in /home/<removed>/public_html/whmcs/vendor/illuminate/database/Eloquent/Model.php on line 36[15-Apr-2019 03:29:39 America/New_York] PHP Fatal error: Class 'WHMCS\Config\Setting' not found in /home/<removed>/public_html/whmcs/vendor/whmcs/whmcs-foundation/lib/Utility/ErrorManagement.php on line 0 Edited April 16, 2019 by WHMCS ChrisD Removed PII 0 Quote Link to comment Share on other sites More sharing options...
string Posted April 15, 2019 Share Posted April 15, 2019 You seem to miss some files on your server. I suggest to reupload the directory "/vendor". If that does not solve the issue, i would upload one directory after another until the issue is fixed. HostDime could probably help you. 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted April 16, 2019 Share Posted April 16, 2019 11 hours ago, string said: HostDime could probably help you. and even if they can't/won't, you're still entitled to support assistance from WHMCS (in your case, via Reseller Support).... if you get your license directly from WHMCS - https://www.whmcs.com/support/ if you get your license from a reseller / host - https://www.whmcs.com/reseller-support/ 0 Quote Link to comment Share on other sites More sharing options...
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