Jump to content

Domain registration failed


Recommended Posts

Hello, 
I have a critical issue when trying to register a domain via resellerclub.
I'm on testmode and that's what I'm getting:

Error: {name=Name contains invalid characters., address1=address1 contains invalid characters., state=State contains Invalid characters., city=City contains invalid characters.}

Most of my clients are going to type in Hebrew characters since WHMCS localized to Israel.
now for some reason, resellerclub not accepting these characters, which cause the registration to fail.

I can't allow each domain registration to fail and change it manually in order to allow the registration to pass, it needs to be automatic as it should be.
And I also can't type it under my company's name.

I need to find a way to separate the domain registration fields and send these fields to the domain registrar instead of the fields from the client details (registration form on checkout).

an example in this post: https://docs.whmcs.com/Additional_Domain_Fields.

Or, force my clients to register in English characters with a pattern of A-Z,a-z,0-9 on the checkout page.

Please assist, thanks!

Link to comment
Share on other sites

You would need to translate their Hebrew inputs to english characters / force clients to use them for at least domain registration as you mention because registrars only accepts those I believe.  (country specific ones may not)  

On the custom / dev side, what you could do is PreDomainRegister  hook that then changes the domain's contact info with a set of client custom fields that you can label as  for domain registrations only .  

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use & Guidelines and understand your posts will initially be pre-moderated