Remove credit to next invoice

[Favio]

Hello everybody!

In some cases one good customer forgets to pay one of my monthly services (ie: U$S 10).
So, one day before the suspension i call him to ask if he will continue with the service and he tell me that yes. 

And i don't want to automatically suspend the host because it's generates problems with is productivity. (It's okey, i trust that the client will pay me)

 

So in the profile i want to "remove credit (U$S 10)" and in the next month the invoice should be: Negative credit (10) + new invoice (10) = 20.

It's possible? If i add  credit automatically the new invoice debts the credit, but not in the opposite way.

Thank you. I tried my best english (and without Google translate :D ) 

[kingsleymensah]

you can add credit in that client's account and for the following month, you just generate an invoice(manually) for what client owes...

Hope this answers your question if i understood you well 🙂

Edited March 2, 2019 by kingsleymensah
syntax

[steven99]

Just keep this automated, keeping billing clean, and work flow clear and use the "Do not suspend until" option under the services's details page.  Pick the date, say his next renewal if you want to go that far.  If the invoice is not paid it will  suspend only on or after that that date.