1web Posted February 28, 2019 Share Posted February 28, 2019 Hey guys I have started using trustpilot for auto reviews ive added the bcc address to my order confirmation mail template but its not being sent to trustpilot should I be using smtp or php any one got any ideas Thanks in advance 0 Quote Link to comment Share on other sites More sharing options...
steven99 Posted February 28, 2019 Share Posted February 28, 2019 SMTP sending would be best. Would recommend to check mail logs to see if the mail is actually going out to the address and if so what the response was. 0 Quote Link to comment Share on other sites More sharing options...
DennisHermannsen Posted March 1, 2019 Share Posted March 1, 2019 SMTP is always the preferred method. Use SMTP authentication, sign your messages with DKIM and setup an SPF record for your domain. If those steps are followed, you're almost certain that the emails will be delivered. 0 Quote Link to comment Share on other sites More sharing options...
1web Posted March 1, 2019 Author Share Posted March 1, 2019 Hi Both Thank you for the reply, I have set my mail settings for smtp and that has worked Kind Regards 0 Quote Link to comment Share on other sites More sharing options...
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