Lesimbad Posted January 23, 2019 Share Posted January 23, 2019 Generating a new client invoice WHMCS put the due date same as the invoice date. I tested also in the online demo and same issue. After, sending the invoice, I couldn't see: "email sent correctly" or similar. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted January 23, 2019 WHMCS Support Manager Share Posted January 23, 2019 Hi @Lesimbad, Depending upon the steps you followed this could be normal. Can you provide some more details on your invoice/ordering general settings, and the reproduction steps? 0 Quote Link to comment Share on other sites More sharing options...
Lesimbad Posted January 23, 2019 Author Share Posted January 23, 2019 Hi John, settings are the same as the previous version.Under "Setup > Automation Settings" I have 30 days.I tried with 2 different WHMCS installations and same issue. Thank's for your help, Lele 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted January 23, 2019 WHMCS Support Manager Share Posted January 23, 2019 Hi @Lesimbad, This setting will generate service/domain/addon renewal invoices 30 days before the service Next Due Date. It does not set the due date 30 days in advance from the invoice date. 0 Quote Link to comment Share on other sites More sharing options...
Lesimbad Posted January 24, 2019 Author Share Posted January 24, 2019 Hi John, thank's for your answer and correct: The setting I have generate always invoices 30 days before the service Next Due Date. This is a bug and seems to affect invoices generated manually. The WHMCS support confirmed me this bug and they opened a case in order to solve this for future releases. Best regards, Lele 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted January 24, 2019 WHMCS Support Manager Share Posted January 24, 2019 Hi @Lesimbad, Thanks for clarifying that you were creating custom manual invoices, this was the missing piece of information. Case CORE-13119 has been created for this. Automatically generated invoices are unaffected. 0 Quote Link to comment Share on other sites More sharing options...
Lesimbad Posted January 24, 2019 Author Share Posted January 24, 2019 Hi John, thank's a lot for your answer. I wait the next update. Best regards, Lele 0 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.