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Hey all, 

New here. 

Just installed WHMCS, and having an issue with this cron job: /crons/cron.php

When it runs, I am getting the following error via email: Fatal error:  The file /home1/ab9110/public_html/crons/cron.php cannot be run by the ionCube Loader. Please ask the script provider to supply an encoded file that can run on your version of PHP, 5.4. in Unknown on line 0

So at the advice of my host, we tried changing the PHP, like this: /opt/cpanel/ea-php72/root/usr/bin/php -q/home1/ab9110/public_html/crons/cron.php

This resulted in the following error: /usr/local/cpanel/bin/jailshell: /opt/cpanel/ea-php72/root/usr/bin/php: No such file or directory

 

Anyone have any advice/suggestions? I have opened a support ticket, but thought I may get a response sooner here.

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20 hours ago, luke2019 said:

Hey all, 

New here. 

Just installed WHMCS, and having an issue with this cron job: /crons/cron.php

When it runs, I am getting the following error via email: Fatal error:  The file /home1/ab9110/public_html/crons/cron.php cannot be run by the ionCube Loader. Please ask the script provider to supply an encoded file that can run on your version of PHP, 5.4. in Unknown on line 0

So at the advice of my host, we tried changing the PHP, like this: /opt/cpanel/ea-php72/root/usr/bin/php -q/home1/ab9110/public_html/crons/cron.php

This resulted in the following error: /usr/local/cpanel/bin/jailshell: /opt/cpanel/ea-php72/root/usr/bin/php: No such file or directory

 

Anyone have any advice/suggestions? I have opened a support ticket, but thought I may get a response sooner here.

Issue now resolved.

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