Is it best practice to host your company site and client sites on the same reseller package?

[Mocke]

Hi all,

Apologies in advance if this is a stupid question but I just need to clarify if I'm adhering to the industry best practice.

Some context

I recently signed up to become a hosting reseller with a local hosting company. I already had a domain with them and signed up for a reseller package (50GB package) which I associated with my primary company domain. 

After I signed up my domain IP changed and I received new cPanel login credentials because it now hosted the site on the reseller package if that makes sense. So basically I cancelled the old hosting package.

My question

Is it best practice to have your company website hosted on the same reseller server where one would host/store your clients hosting packages?

For example isn't it better to have:

mycompany.com --> Primary domain with our company website hosted
ns1.mycompany.com --> Hosting reseller server for our clients hosting needs

Whereas I now have our company website and the reseller packages on www.mycompany.com?

I presume the way I have it is fin?  Obviously the space our website takes up would be deducted from the total server space available (50GB)?

Any input would greatly be appreciated.

All the best!

[Remitur]

It's absolutely the worst solution.
It's commonly used by a lot of small reseller, but it's a very bad idea.

If your hosting server will go down, also your own site will be down.
Even if it's a planned management.

And all customers of yours suddenly will enter in panic mode: "My PRECIOUS site is down, my PRECIOUS email is down, and my hosting provider is LOST and UNRESPONSIVE!!!!!!!"

No, definitely you need to keep your own site elsewhere.

And your own email service too.

 

[Mocke]

Thank you for your input @Remitur, I also thought that might be the best solution to keep our site separate from our clients.

@Remitur would you go so far to say host the company site at different provider or is that maybe a bit overkill?  

[bear]

Different datacenter, preferably not geographically near where you host clients, and if at all possible on a VPS to segregate it from potential local hacking efforts by any bad actors you may host at some point. That's just our take on it. 😉

[Remitur]

17 hours ago, Mocke said:

 would you go so far to say host the company site at different provider or is that maybe a bit overkill?  

Right now, we have:

- our WHMCS system in datacenter A
- our DNS servers spreaded in datacenter A, B and C
- our Linux hosting system in datacenter D
- our Windows hosting system in datacenter E
- our remote backup system in datacenter F

Every datacenter is in a different country (but for A and F: same country, 250 Km of distance)

  

[anusharma]

With all my 2 years experience this is the worst option ever!

[RhyceM]

I have to agree with the above. this is the worse thing you could do. if you would like more info as in why then send me a message.