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Mailchimp Module Exception Errors


RogerW

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Hello,

I am seeing logged errors as bellow in: Utilities >> Logs >> Activity Log

Quote

Exception thrown in jobs queue execution (WHMCS\Module\Addon\Mailchimp\Mailchimp::updateCustomer) - Bad Request - We were unable to process your request. A customer may only be deleted if no orders are associated with that customer.

Quote

Exception thrown in jobs queue execution (WHMCS\Module\Addon\Mailchimp\Mailchimp::createCart) - Bad Request - A cart with the provided ID already exists in the account.

WHMCS version is: 7.6.1
Mailchimp module version is: 1.0

I've been combing through the community as well as searching on Google, please can anyone help me shed some light in this, so I can fix it?

Thank you!

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I have a similar issue - also with Mailchimp, but it's showing in the cron report.  I'm going to submit a support ticket.

WHMCS version is: 7.6.1
Mailchimp module version is: 1.0

From the cron email:

[WHMCS Application] ERROR: exception 'Whoops\Exception\ErrorException' with message 'Call to a member function orders() on null' in /home/[mysite]/public_html/clients/modules/addons/mailchimp/lib/Mailchimp.php:0 Stack trace: #0 /home/[mysite]/public_html/clients/vendor/whmcs/whmcs-foundation/lib/Utility/Error/Run.php(0): WHMCS\Utility\Error\Run->handleError(1, 'Call to a membe...', '/home/[mysite]...', 0) #1 [internal function]: WHMCS\Utility\Error\Run->handleShutdown() #2 {main} {"exception":"[object] (Whoops\\Exception\\ErrorException(code: 1): Call to a member function orders() on null at /home/[mysite]/public_html/clients/modules/addons/mailchimp/lib/Mailchimp.php:0)"} []
<!DOCTYPE html>
<html lang="en">
  <head>
    <meta charset="utf-8">
    <meta http-equiv="X-UA-Compatible" content="IE=edge">
    <meta name="viewport" content="width=device-width, initial-scale=1">
    <title>Oops!</title>

<style>    snip.......  </style>

  </head>
  <body>
    <div class="error-container">
<h1>Oops!</h1>
<h2>Something went wrong and we couldn't process your request.</h2>
<p>Please go back to the previous page and try again.</p>
</div>
  </body>
</html>

 

 

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  • 3 weeks later...
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Any ideas yet on the solution to this. Just noticed the error today: Exception thrown in jobs queue execution (WHMCS\Module\Addon\Mailchimp\Mailchimp::createCart) - Bad Request - A product with the provided ID does not exist in the account for this list.

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  • 4 months later...

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