RogerW Posted October 27, 2018 Share Posted October 27, 2018 Hello, I am seeing logged errors as bellow in: Utilities >> Logs >> Activity Log Quote Exception thrown in jobs queue execution (WHMCS\Module\Addon\Mailchimp\Mailchimp::updateCustomer) - Bad Request - We were unable to process your request. A customer may only be deleted if no orders are associated with that customer. Quote Exception thrown in jobs queue execution (WHMCS\Module\Addon\Mailchimp\Mailchimp::createCart) - Bad Request - A cart with the provided ID already exists in the account. WHMCS version is: 7.6.1 Mailchimp module version is: 1.0 I've been combing through the community as well as searching on Google, please can anyone help me shed some light in this, so I can fix it? Thank you! 0 Quote Link to comment Share on other sites More sharing options...
sol2010 Posted October 30, 2018 Share Posted October 30, 2018 I have a similar issue - also with Mailchimp, but it's showing in the cron report. I'm going to submit a support ticket. WHMCS version is: 7.6.1Mailchimp module version is: 1.0 From the cron email: [WHMCS Application] ERROR: exception 'Whoops\Exception\ErrorException' with message 'Call to a member function orders() on null' in /home/[mysite]/public_html/clients/modules/addons/mailchimp/lib/Mailchimp.php:0 Stack trace: #0 /home/[mysite]/public_html/clients/vendor/whmcs/whmcs-foundation/lib/Utility/Error/Run.php(0): WHMCS\Utility\Error\Run->handleError(1, 'Call to a membe...', '/home/[mysite]...', 0) #1 [internal function]: WHMCS\Utility\Error\Run->handleShutdown() #2 {main} {"exception":"[object] (Whoops\\Exception\\ErrorException(code: 1): Call to a member function orders() on null at /home/[mysite]/public_html/clients/modules/addons/mailchimp/lib/Mailchimp.php:0)"} [] <!DOCTYPE html> <html lang="en"> <head> <meta charset="utf-8"> <meta http-equiv="X-UA-Compatible" content="IE=edge"> <meta name="viewport" content="width=device-width, initial-scale=1"> <title>Oops!</title> <style> snip....... </style> </head> <body> <div class="error-container"> <h1>Oops!</h1> <h2>Something went wrong and we couldn't process your request.</h2> <p>Please go back to the previous page and try again.</p> </div> </body> </html> 0 Quote Link to comment Share on other sites More sharing options...
wsa Posted October 30, 2018 Share Posted October 30, 2018 i get this alot also 0 Quote Link to comment Share on other sites More sharing options...
sol2010 Posted October 30, 2018 Share Posted October 30, 2018 Anyone from WHMCS care to comment ? 0 Quote Link to comment Share on other sites More sharing options...
ITKoolKidd Posted November 17, 2018 Share Posted November 17, 2018 We're getting similar errors too and as a result MailChimp is not pulling the products from WHMCS. Is there a way to reset the information that is synced on the MailChimp end, and start from scratch? Disable and re-enable doesn't seem to do so. 0 Quote Link to comment Share on other sites More sharing options...
Jawad Raza Khan Posted January 23, 2022 Share Posted January 23, 2022 Can anybody help me if he/she gets the solution as there is nothing on the internet. 0 Quote Link to comment Share on other sites More sharing options...
theozsnowman Posted January 24, 2022 Share Posted January 24, 2022 seeing the same erroes on both my installations 0 Quote Link to comment Share on other sites More sharing options...
VonDesign Posted January 28, 2022 Share Posted January 28, 2022 We also been getting the same error. (WHMCS\Module\Addon\Mailchimp\Mailchimp::createCart) - Invalid Resource - An email address may not be changed once a customer is created. Is this something we should be worried about ? 0 Quote Link to comment Share on other sites More sharing options...
karson.turbohost Posted February 5, 2022 Share Posted February 5, 2022 I'm seeing same error, tried to disable plugin but the errors persists. 0 Quote Link to comment Share on other sites More sharing options...
sahostking Posted July 10 Share Posted July 10 Any ideas yet on the solution to this. Just noticed the error today: Exception thrown in jobs queue execution (WHMCS\Module\Addon\Mailchimp\Mailchimp::createCart) - Bad Request - A product with the provided ID does not exist in the account for this list. 0 Quote Link to comment Share on other sites More sharing options...
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