Niranjan Posted September 24, 2018 Share Posted September 24, 2018 We have added a new server to our WHMCS, we are not able to test cPanel server connection from WHMCS. We have whitelisted WHMCS IP on CFS as well. We are getting below error. Test Connection ''Failed: Array'' Please help us to fix this issue. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS ChrisD Posted September 25, 2018 Share Posted September 25, 2018 What version of cPanel/WHM are you using? 0 Quote Link to comment Share on other sites More sharing options...
Niranjan Posted September 25, 2018 Author Share Posted September 25, 2018 We are using v74.0.8 version. 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted September 25, 2018 Share Posted September 25, 2018 ... and also which version of WHMCS? 0 Quote Link to comment Share on other sites More sharing options...
Niranjan Posted September 25, 2018 Author Share Posted September 25, 2018 Hi Brian, We are using WHMCS Version: 7.2.2. 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted September 26, 2018 Share Posted September 26, 2018 23 hours ago, Niranjan said: Hi Brian, We are using WHMCS Version: 7.2.2. then as per Alex's post, there's the issue - you're going to have to upgrade WHMCS to v7.3 or later... Quote In version 7.3 of WHMCS, we updated our shipped cPanel module to ensure all calls from it utilize the JSON format (JSON-API), a year advance of this being removed. Version 7.2 and below of WHMCS is now EOL, as detailed here: https://docs.whmcs.com/Long_Term_Support#After_End_Of_Life 0 Quote Link to comment Share on other sites More sharing options...
Niranjan Posted September 27, 2018 Author Share Posted September 27, 2018 Thank you @brain! We have upgraded our WHMCS, its working fine now. 0 Quote Link to comment Share on other sites More sharing options...
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