chamceul Posted September 22, 2018 Share Posted September 22, 2018 Dear. Why does the online staff on the dashboard not exist after upgrading. regards 0 Quote Link to comment Share on other sites More sharing options...
WHMCS ChrisD Posted September 23, 2018 Share Posted September 23, 2018 Hello Chamceul, Are you using any custom themes? Have you tried switching to the blend admin theme and uploading a fresh copy of the /admin directory? 0 Quote Link to comment Share on other sites More sharing options...
chamceul Posted September 23, 2018 Author Share Posted September 23, 2018 yes, I have copied the admin folder from the fresh copy of the / admin directory, but the online staff still doesn't appear on the dashboard or sidebar 0 Quote Link to comment Share on other sites More sharing options...
WHMCS ChrisD Posted September 23, 2018 Share Posted September 23, 2018 @chamceul , What admin theme are you using? 0 Quote Link to comment Share on other sites More sharing options...
chamceul Posted September 23, 2018 Author Share Posted September 23, 2018 In General Settings I use Six and in the admin user I use Blend. I have copied the admin, templates. include the folder from the fresh copy of the / admin, templates. include directory but online staff still doesn't appear. Only online staff that doesn't show up with other widgets all appear. I upgraded to Version: 7.6.1 and the System Health Status is all good 0 Quote Link to comment Share on other sites More sharing options...
WHMCS ChrisD Posted September 24, 2018 Share Posted September 24, 2018 I would recommend opening a support ticket for the team to dig into this further. 0 Quote Link to comment Share on other sites More sharing options...
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