MarketConnect Emails Only Sent as Plaintext

[wp4all]

Since upgrade to 7.6 we found out that all shop related Mails are not sended out in html only plain text. (SiteLock, SpamExperts...)

 

#RLC-573450 Level 2 Support | MODULE-6773

This Function is difficult to test during the beta our testing Plattform is not connected to the Market.

Just my 5ct.

Greetings Christian

 

 

 

[WHMCS John]

Hi @wp4all,

Documentation for customising upsell messages are located here: http://kb.marketplace.whmcs.com/m/overview/l/840635-promotions-and-upsells-what-are-they-where-do-they-show-up-how-do-i-manage-them-enable-disable-how-do-i-customize-translate-them

In 7.6 we made it easier to translate upsells via language overrides, and documentation for that is coming soon! http://kb.marketplace.whmcs.com/m/overview/l/927722-latest-news-and-updates

 

With regards to your email syntax errors, I can confirm the stock email syntax is valid and working. I'm sure the community will be pleased to review your email syntax if you'd like to share it in a new thread.

 

[wp4all]

Hi John,

Quote

Documentation for customising upsell messages are located here: http://kb.marketplace.whmcs.com/m/overview/l/840635-promotions-and-upsells-what-are-they-where-do-they-show-up-how-do-i-manage-them-enable-disable-how-do-i-customize-translate-them

I'm out why to hell should I start programming a Page just that the customer can start to investigate time and resources to override this code again ?

Quote

With regards to your email syntax errors, I can confirm the stock email syntax is valid and working. I'm sure the community will be pleased to review your email syntax if you'd like to share it in a new thread.

That's why all messages were previously in HTML:

and now all is in plain text with out any changes by the way it is your standard theme and Mail-Template:

But hey here you are :

Dear {$client_name},

Thank you for purchasing the SiteLock service. You are just a few steps away from securing your website.

Below are the details you will need to administer and use the SiteLock service.

{if ($sitelock_requires_ftp && !$sitelock_ftp_auto_provisioned) || ($sitelock_requires_dns && !$sitelock_dns_auto_provisioned)}

Additional Setup Required

{/if} {if $sitelock_requires_ftp && !$sitelock_ftp_auto_provisioned}

To allow SiteLock to automatically fix issues that are discovered with your website, SiteLock requires FTP access to your website.

Unfortunately we were unable to provision these automatically and so you must supply FTP credentials to SiteLock via the SiteLock Control Panel.

To do this, please login to our client area and click the Login button found under the SiteLock service. Then navigate to Sites > FTP Credentials within the SiteLock control panel.

{/if} {if $sitelock_requires_dns && !$sitelock_dns_auto_provisioned}

To allow SiteLock to provide WAF and CDN services for your website, SiteLock requires some DNS changes.

Unfortunately we were unable to provision these automatically and so you must make these changes manually.

To do this, please modify your domain DNS host records as follows:

{$sitelock_dns_host_record_info}

{/if}

Using SiteLock

To use the SiteLock service, login to our client area and click the Login button found under the SiteLock service.

If you have any questions, please reply to this email. Thank you for choosing our services.

{$signature}

Greetings Christian

[WHMCS John]

@wp4all,

Sorry I should have been more specific; please share the email HTML.

You can view this by clicking the "Disable Rich Text Editor" button. The default email template is:

<p>Dear {$client_name},</p>
<p>Thank you for purchasing the SiteLock service. You are just a few steps away from securing your website.</p>
<p>Below are the details you will need to administer and use the SiteLock service.</p>
<p>{if ($sitelock_requires_ftp && !$sitelock_ftp_auto_provisioned) || ($sitelock_requires_dns && !$sitelock_dns_auto_provisioned)}</p>
<p><strong>Additional Setup Required</strong></p>
<p>{/if} {if $sitelock_requires_ftp && !$sitelock_ftp_auto_provisioned}</p>
<p>To allow SiteLock to automatically fix issues that are discovered with your website, SiteLock requires FTP access to your website.</p>
<p>Unfortunately we were unable to provision these automatically and so you must supply FTP credentials to SiteLock via the SiteLock Control Panel.</p>
<p>To do this, please login to our <a href="{$whmcs_url}">client area</a> and click the Login button found under the SiteLock service. Then navigate to Sites > FTP Credentials within the SiteLock control panel.</p>
<p>{/if} {if $sitelock_requires_dns && !$sitelock_dns_auto_provisioned}</p>
<p>To allow SiteLock to provide WAF and CDN services for your website, SiteLock requires some DNS changes.</p>
<p>Unfortunately we were unable to provision these automatically and so you must make these changes manually.</p>
<p>To do this, please modify your domain DNS host records as follows:</p>
<p>{$sitelock_dns_host_record_info}</p>
<p>{/if}</p>
<p><strong>Using SiteLock</strong></p>
<p>To use the SiteLock service, login to our <a href="{$whmcs_url}">client area</a> and click the Login button found under the SiteLock service.</p>
<p>If you have any questions, please reply to this email. Thank you for choosing our services.</p>
<p>{$signature}</p>