Error after updating to 7.6

[david891]

Good evening,

Before updating to 7.6 I was using fa fa-user however after updating to 7.6 the user icon disappeared, after looking at impect element it appears to have been changed to FAS FA-USER which is why the user icon is no longer before displayed. I have attached a picture, I cannot find the file where this is loading from to change it so any help would be appreciated.

Many thanks,
David

[WGS]

Hey David, 

You are using customized WHMCS template. This template is customized from previous version of WHMCS  template. In latest 7.6 WHMCS, they are using font awesome V5 library. 
You need to change the class  "fa fa-user" to  "fas fa-user"

Thanks
 

[david891]

3 minutes ago, WGS said:

Hey David, 

You are using customized WHMCS template. This template is customized from previous version of WHMCS  template. In latest 7.6 WHMCS, they are using font awesome V5 library. 
You need to change the class  "fa fa-user" to  "fas fa-user"

Thanks
 

Hello,

I have searched the full custom template files and cannot find the section where the login drop down is anywhere so I am unsure where the code is located. Inspect element stats it's already using FAS FA-USER but it's not displaying so I am confused.

[brian!]

Hi David,

3 hours ago, david891 said:

I have searched the full custom template files and cannot find the section where the login drop down is anywhere so I am unsure where the code is located. Inspect element stats it's already using FAS FA-USER but it's not displaying so I am confused.

it's in the secondary navbar, which is normally modified using a hook - but as you say, it's already has 'fas fa-user' in the code, but the fact the icon isn't showing, implies that it hasn't been defined in the css code.

first thought would be to contact @ThemeMetro and see if they've updated their "Webhoster" template to v7.6 yet (as @WGS says, WHMCS didn't update to using FA5 until v7.6 - so it might take some time for theme designers to update their themes to be v7.6 compatible.

a thought for the future might be to not update your WHMCS installation until you know the theme (and any addons you use) have been updated first... that could save you a lot of hassle down the road. 😀

[ThemeMetro]

On 8/1/2018 at 7:19 AM, david891 said:

Good evening,

Before updating to 7.6 I was using fa fa-user however after updating to 7.6 the user icon disappeared, after looking at impect element it appears to have been changed to FAS FA-USER which is why the user icon is no longer before displayed. I have attached a picture, I cannot find the file where this is loading from to change it so any help would be appreciated.

Many thanks,
David

Hello,

We are working for updates in all of our template, Since lots of files are changed (almost all) due to  font awesome  version upgrade, Its taking time. We will release all themes/templates updates within next 48-72 hours.  we would like to stay 7.5.2 meanwhile.We also got some bug  & missing icons in Six template too for example in view ticket section rating start icons are not showing and in  home page twitter icon also missing.

We would like to request please stay 7.5.2 till new version are not comes.

[WGS]

20 hours ago, david891 said:

Hello,

I have searched the full custom template files and cannot find the section where the login drop down is anywhere so I am unsure where the code is located. Inspect element stats it's already using FAS FA-USER but it's not displaying so I am confused.

Hello David,

 

As i checked under browser developer debugger tool. Your font awesome file is not loading. Getting error maxcdn.bootstrapcdn.com/font-awesome/4.5.0/css/font-awesome.min.css:1 Failed to load resource: net::ERR_SSL_VERSION_INTERFERENCE

 

Please revert "fas fa-user" to back "fa fa-user". This issue is only with Google chrome.

 

Please refer to this URl to fix it "http://developers.dymo.com/2017/12/12/err_ssl_version_interference-in-chrome-63-using-the-js-sdk/"

 

Please follow the attached screenshot for the same.

[ThemeMetro]

On 8/2/2018 at 12:18 PM, WGS said:

Hello David,

 

As i checked under browser developer debugger tool. Your font awesome file is not loading. Getting error maxcdn.bootstrapcdn.com/font-awesome/4.5.0/css/font-awesome.min.css:1 Failed to load resource: net::ERR_SSL_VERSION_INTERFERENCE

 

Please revert "fas fa-user" to back "fa fa-user". This issue is only with Google chrome.

 

Please refer to this URl to fix it "http://developers.dymo.com/2017/12/12/err_ssl_version_interference-in-chrome-63-using-the-js-sdk/"

 

Please follow the attached screenshot for the same.

We're pleased to announce that our all templates and order forms except adeNo are now fully updated for WHMCS 7.6 and now available for download. The adeNo is expected to be available within next 24-48 hours. In new version the font awsome is added locally.

Edited August 4, 2018 by ThemeMetro