Added new Product Addons

[Rabab]

Hi,

We added Product Addons in our WHMCS. These addons can be displayed during the initial order process but can also be ordered by the client to add to an existing package at any time.

So in customer area, the customer can add a product addons by clicking on "View available addons", but when I click on this link it gives me this error message
Oops!
Something went wrong and we could not process your request.
Please go back to the previous page and try again.
If the problem persists, please contact us.

Exception: Unable to find relation between hosting #34 and brand! in /opt/bitnami/apache2/htdocs/clients/modules/addons/Multibrand/core/whmcs/services/AbstractService.php:33
Stack trace:
#0 /opt/bitnami/apache2/htdocs/clients/modules/addons/Multibrand/core/whmcs/products/addon/Decorator.php(69): MGModule\Multibrand\Core\Whmcs\Services\AbstractService->getBrand()
#1 /opt/bitnami/apache2/htdocs/clients/modules/addons/Multibrand/core/cart/orderView/OrderViewDecorator.php(177): MGModule\Multibrand\Core\Whmcs\Products\Addon\Decorator->getProductIds(Object(MGModule\Multibrand\Models\Whmcs\Client))
#2 /opt/bitnami/apache2/htdocs/clients/modules/addons/Multibrand/core/cart/orderView/OrderView.php(161): MGModule\Multibrand\Core\Cart\OrderView\OrderViewDecorator->parseAddons(Object(MGModule\Multibrand\Core\Whmcs\Products\ProductsList), Object(MGModule\Multibrand\Models\Whmcs\Client), NULL)
#3 /opt/bitnami/apache2/htdocs/clients/modules/addons/Multibrand/core/hooks/ClientAreaPageCart.php(82): MGModule\Multibrand\Core\Cart\OrderView\OrderView->getAddonsView(Object(MGModule\Multibrand\Models\Whmcs\Client))
#4 /opt/bitnami/apache2/htdocs/clients/modules/addons/Multibrand/core/hooks/ClientAreaPageCart.php(48): MGModule\Multibrand\Core\Hooks\ClientAreaPageCart->setCartView(Array, Object(MGModule\Multibrand\Core\Brand\Brand))
#5 /opt/bitnami/apache2/htdocs/clients/includes/hookfunctions.php(0): MGModule\Multibrand\Core\Hooks\ClientAreaPageCart->MGModule\Multibrand\Core\Hooks\{closure}(Array)
#6 /opt/bitnami/apache2/htdocs/clients/includes/clientareafunctions.php(0): run_hook('ClientAreaPageC...', Array)
#7 /opt/bitnami/apache2/htdocs/clients/cart.php(0): outputClientArea('addons', false, Array)
#8 {main}

 

If anyone has ever seen this type of problem, thank you for sharing your experience with us !

[brian!]

6 minutes ago, Rabab said:

If anyone has ever seen this type of problem, thank you for sharing your experience with us !

going by that error message, it looks like the error is being generated by the Multibrand addon... if so, it might be worth contacting @ModulesGarden

[Rabab]

Thank you Biran for your feedback.

I will contact ModulesGarden, and I share with you if it's ok or not.

 

[Rabab]

Thankh you for your feedback.

I checked the configuration of the relations of addons with my Brand, and I think it is correct.

I redid the configuration, and I re-tested but it always gives me the same error message !!!