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Rabab

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About Rabab

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  1. Hello, I try to edit or save something in whmcs admin and I'm getting this error "Invalid CSRF Protection Token". I tried this solution but it does not work <<disable CSRF Checks under Setup > General Settings > Security. >> Any ideas to resolve this problem !
  2. Hi all, Thank you for your feedback. I would like to ask In which case the whmcs should show me "recurring" and in which case it should display "Annually"! Since in the configuration, the Payment Type = Recurring and the price config I activate the annual (see attached file)
  3. Hi Brian, I re-checked and found that all product addons are actually set as recurring. I even changed the template order to Standard but it changes nothing, I had the same problem.
  4. Hi Brian, Version of WHMCS : 7.5.1 Orderform template : Use Specific Template -> Modern Thank you for your help !
  5. Hi all, I added on my platform whmcs 4 product addons, I configured them all in the same way (Payment Type = Recurring, ....) But when these addons are displayed in order process, it gives me 2 Annually addons and two more recurring (see the screenshot) I would like to ask if you have any idea about this little problem? Thank you for your collaboration.
  6. Thankh you for your feedback. I checked the configuration of the relations of addons with my Brand, and I think it is correct. I redid the configuration, and I re-tested but it always gives me the same error message !!!
  7. Hi, At the level of the configuration of the Email template, WHMCS proposes Variables Available when designing your email templates. Among these variables, there is {$ invoice_date_created} which returns as the date of creation of an invoice but the format of the date is in English "Wednesday, July 4th, 2018" If I want to change this format and I convert it date as 04/07/2018, how can I do it? Is there a tag or formula that allows me to change the date with this format DD / MM / YY ? Thank you in advance.
  8. Thank you Biran for your feedback. I will contact ModulesGarden, and I share with you if it's ok or not.
  9. Hi, We added Product Addons in our WHMCS. These addons can be displayed during the initial order process but can also be ordered by the client to add to an existing package at any time. So in customer area, the customer can add a product addons by clicking on "View available addons", but when I click on this link it gives me this error message Oops! Something went wrong and we could not process your request. Please go back to the previous page and try again. If the problem persists, please contact us. Exception: Unable to find relation between hosting #34 and brand! in /opt/bitnami/apache2/htdocs/clients/modules/addons/Multibrand/core/whmcs/services/AbstractService.php:33Stack trace:#0 /opt/bitnami/apache2/htdocs/clients/modules/addons/Multibrand/core/whmcs/products/addon/Decorator.php(69): MGModule\Multibrand\Core\Whmcs\Services\AbstractService->getBrand()#1 /opt/bitnami/apache2/htdocs/clients/modules/addons/Multibrand/core/cart/orderView/OrderViewDecorator.php(177): MGModule\Multibrand\Core\Whmcs\Products\Addon\Decorator->getProductIds(Object(MGModule\Multibrand\Models\Whmcs\Client))#2 /opt/bitnami/apache2/htdocs/clients/modules/addons/Multibrand/core/cart/orderView/OrderView.php(161): MGModule\Multibrand\Core\Cart\OrderView\OrderViewDecorator->parseAddons(Object(MGModule\Multibrand\Core\Whmcs\Products\ProductsList), Object(MGModule\Multibrand\Models\Whmcs\Client), NULL)#3 /opt/bitnami/apache2/htdocs/clients/modules/addons/Multibrand/core/hooks/ClientAreaPageCart.php(82): MGModule\Multibrand\Core\Cart\OrderView\OrderView->getAddonsView(Object(MGModule\Multibrand\Models\Whmcs\Client))#4 /opt/bitnami/apache2/htdocs/clients/modules/addons/Multibrand/core/hooks/ClientAreaPageCart.php(48): MGModule\Multibrand\Core\Hooks\ClientAreaPageCart->setCartView(Array, Object(MGModule\Multibrand\Core\Brand\Brand))#5 /opt/bitnami/apache2/htdocs/clients/includes/hookfunctions.php(0): MGModule\Multibrand\Core\Hooks\ClientAreaPageCart->MGModule\Multibrand\Core\Hooks\{closure}(Array)#6 /opt/bitnami/apache2/htdocs/clients/includes/clientareafunctions.php(0): run_hook('ClientAreaPageC...', Array)#7 /opt/bitnami/apache2/htdocs/clients/cart.php(0): outputClientArea('addons', false, Array)#8 {main} If anyone has ever seen this type of problem, thank you for sharing your experience with us !
  10. Hi everyone, My WHMCS instance is having an issue on fetching number of unpaid invoices in Client area, it seems that the problem is related the language choosen . When I choose ENGLISH as a lang i got 7 unpaid invoices ( is the exact number) , but when i choose french or arabic i got 0 unpaid invoices , you'll find below screenshots for the problem : LANGUAGE : ENGLISH Debugging output : As you see below the clientsstats object has (7) as value of numunpaidinvoices field LANGUAGE : FRENCH As you see below the clientsstats object has (0) as value of numunpaidinvoices field What could be the problem and how i could resolve it ? Thanks in advance !
  11. Thank you for your answer
  12. Hi all, On my store, I market messaging and collaboration products and would like to ask if there is an option to activate on WHMCS that allows a customer to add an additional license? For example, the customer has already purchased 5 licenses, and he has paid us. and then he wants to add an additional license. Does WHMCS offer this additional license add feature? Thank you in advance.
  13. Hello all, I added products on WHMCS, I configured them by adding the monthly and annual prices. When I choose a product, I click on the buy button, then there is the field "Number of seats" which is configured from 0 to 20, when I select 2 number of seats, the total to pay must be equal (= price of product * 2). Unfortunately, the total to pay is not correct, with this configuration, I always have this result ((price of product * 2) +1) even if I choose 10 nomber of seats. Can you explain me where I can configure the total to pay and the calculation formula? Thanks for your help.
  14. Welcome to WHMCS.Community Rabab! We're glad you're here please take some time to familiarise yourself with the Community Rules & Guidelines and take a moment to introduce yourself to other WHMCS.Community members in the Introduce Yourself Board.

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