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'Service Unsuspension Successful' email template merge fields

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Is there a way to have additional merge fields in the Admin Messages templates?

Namely, $client_company_name is not an available field in 'Service Unsuspension Successful' and 'Service Unsuspension Failed' templates.

I'd like to be able to tell at a glance what client this is about when I get the email. I tried just putting the field in, but it doesn't work as it's not defined as an available merge field for this type/group of emails.

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  • WHMCS Support Manager

Hi @John Kennedy,

This can be done for client facing emails via the EmailPreSend action hook point. However there is not an equivalent for admin emails.

We welcome feature requests online at http://requests.whmcs.com
Feel free to suggest this as a new idea for comment and voting upon by other WHMCS users.

The more votes an idea receives, the more likely it is to be considered by our development team for potential inclusion in a future feature update.

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