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Order products stops when checking DNS


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Our whmcs runs on CentOS release 6.9 (Final).  Yesterday ran yum update. After update was complete, rebooted the server because kernel was updated. whmcs sent email saying there was leftover files from previous version. Deleted the following files:

rm -f /var/www/html/whmcs3/modules/fraud/varilogix_fraudcall/Call.php
rm -f /var/www/html/whmcs3/modules/gateways/internetsecure.php
rm -f /var/www/html/whmcs3/modules/gateways/myideal/StatReq.php
rm -f /var/www/html/whmcs3/modules/gateways/callback/payoffline.php
rm -f /var/www/html/whmcs3/modules/registrars/dottk/logo.gif
rm -f /var/www/html/whmcs3/modules/registrars/ventraip/logo.gif
rm -f /var/www/html/whmcs3/modules/servers/enkompass/enkompass.php

Also had to update ioncube.

After the update was complete, went to our site and tried to order product to make sure all works.

Well it doesn't work.

When ordering a product, at the point where it asks domain info it just says...

Verifying your domain selection...

And it doesn't move past this point.

How can we fix this??

Thanks.

whmcs-order-stops-here.png.2f4533bd313e4072936b53630d69a04b.png

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16 minutes ago, joules said:

Our whmcs runs on CentOS release 6.9 (Final).  Yesterday ran yum update. After update was complete, rebooted the server because kernel was updated. whmcs sent email saying there was leftover files from previous version. Deleted the following files:

rm -f /var/www/html/whmcs3/modules/fraud/varilogix_fraudcall/Call.php
rm -f /var/www/html/whmcs3/modules/gateways/internetsecure.php
rm -f /var/www/html/whmcs3/modules/gateways/myideal/StatReq.php
rm -f /var/www/html/whmcs3/modules/gateways/callback/payoffline.php
rm -f /var/www/html/whmcs3/modules/registrars/dottk/logo.gif
rm -f /var/www/html/whmcs3/modules/registrars/ventraip/logo.gif
rm -f /var/www/html/whmcs3/modules/servers/enkompass/enkompass.php

Also had to update ioncube.

After the update was complete, went to our site and tried to order product to make sure all works.

Well it doesn't work.

When ordering a product, at the point where it asks domain info it just says...

Verifying your domain selection...

And it doesn't move past this point.

How can we fix this??

Thanks.

whmcs-order-stops-here.png.2f4533bd313e4072936b53630d69a04b.png

 

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  • WHMCS Support Manager

Hi @joules,

This error means that your custom theme has not been updated for use with version 7.5 of WHMCS.

Here are the changes made between 7.4.2 and 7.5 template related: https://github.com/WHMCS/templates-six/compare/v7.4.2-release.1...v7.5.0-release.1

Specifically it's this change which will address this error: https://github.com/WHMCS/templates-six/compare/v7.4.2-release.1...v7.5.0-release.1#diff-8faf96d5986bd6149561eaa4cdb94399

 

More information: http://help.whmcs.com/m/75601/l/869996-troubleshooting-domain-search-returning-no-results

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