dsfsfg Posted February 26, 2018 Share Posted February 26, 2018 hello.. I want to integrate kayako support system with whmcs but i can't find ' login share ' tab that is described here https://docs.whmcs.com/Kayako PS. i'm using the free trail of kayako Link to comment Share on other sites More sharing options...
WHMCS ChrisD Posted February 26, 2018 Share Posted February 26, 2018 Hey @dsfsfg Thanks for your post at this time, we do not support the Cloud version of Kayako however you may find a third party addon at marketplace.whmcs.com Link to comment Share on other sites More sharing options...
dsfsfg Posted February 26, 2018 Author Share Posted February 26, 2018 Just now, WHMCS ChrisD said: Hey @dsfsfg Thanks for your post at this time, we do not support the Cloud version of Kayako however you may find a third party addon at marketplace.whmcs.com so the instructions in this page are not valid anymore? https://docs.whmcs.com/Kayako Link to comment Share on other sites More sharing options...
Remitur Posted February 26, 2018 Share Posted February 26, 2018 7 hours ago, dsfsfg said: I want to integrate kayako support system with whmcs I sugget you to give up to Kayako. In my experience, kayako offers only little more features than plain WHMCS ticket system, and is much more buggy and hard to manage. If you need customization, works on WHMCS system and you'll have a more reliable and integrated system. Link to comment Share on other sites More sharing options...
twhiting9275 Posted February 26, 2018 Share Posted February 26, 2018 8 hours ago, WHMCS ChrisD said: at this time, we do not support the Cloud version of Kayako Someone may want to update the docs to reflect this Link to comment Share on other sites More sharing options...
WHMCS ChrisD Posted February 26, 2018 Share Posted February 26, 2018 13 hours ago, dsfsfg said: so the instructions in this page are not valid anymore? https://docs.whmcs.com/Kayako Hello @dsfsfg The documentation is correct in terms that it outlines the steps for those using Version 3 or Version 4 which I believe they now refer to as "Kayako Classic". I have logged a documentation case to have them note we don't support "New Kayako" Link to comment Share on other sites More sharing options...
dsfsfg Posted February 27, 2018 Author Share Posted February 27, 2018 so i bought a third party addon to integrate kayako and it worked just fine. my problem is that kayako live chat didn't appear on the client side. what am i missing? Link to comment Share on other sites More sharing options...
dsfsfg Posted February 27, 2018 Author Share Posted February 27, 2018 keep in mind that i already inserted the embed code for messenger Link to comment Share on other sites More sharing options...
twhiting9275 Posted March 1, 2018 Share Posted March 1, 2018 On 2/27/2018 at 6:46 AM, dsfsfg said: keep in mind that i already inserted the embed code for messenger As @WHMCS ChrisD said, they don't support the up to date versions of Kayako. Which version are you using, would be the first question Link to comment Share on other sites More sharing options...
WHMCS ChrisD Posted March 1, 2018 Share Posted March 1, 2018 On 27/02/2018 at 10:19 PM, dsfsfg said: so i bought a third party addon to integrate kayako and it worked just fine. my problem is that kayako live chat didn't appear on the client side. what am i missing? 4 @dsfsfg does the third-party addon support the Kayako Live chat integration? You might need to ensure they support the cloud version as well Link to comment Share on other sites More sharing options...
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