billfields Posted January 16, 2018 Share Posted January 16, 2018 I have full administrator access but keep encountering this message. What am I missing? Link to comment Share on other sites More sharing options...
brian! Posted January 17, 2018 Share Posted January 17, 2018 are you using a LogicBoxes registrar (e.g ResellerClub, Resell.biz, NEO etc) ? https://docs.whmcs.com/ResellerClub#Access_Denied:_You_are_not_authorized_to_perform_this_action Quote This error message indicates that you haven't yet allowed your servers IP to access your ResellerClub account via the API. You have to do this in the Settings > API section of the LogicBoxes control panel before you can use the integration. The IP you need to authorize is typically the main shared IP of the server, usually most easily found from the IP your WHMCS license is assigned to, but if you're unsure or neither of those IPs work, then ResellerClub can assist and advise you of the IP they see your connection tests as coming from via a support ticket. Link to comment Share on other sites More sharing options...
WHMCS ChrisD Posted January 19, 2018 Share Posted January 19, 2018 Hey @billfields Thanks for your post. What screen are you getting this error in Link to comment Share on other sites More sharing options...
billfields Posted January 19, 2018 Author Share Posted January 19, 2018 Chris Thanks for your response. Found the problem and fixed it. Link to comment Share on other sites More sharing options...
WHMCS ChrisD Posted January 20, 2018 Share Posted January 20, 2018 Hey @billfields Glad to hear your sorted this, could you please let us know what solved this for you? Link to comment Share on other sites More sharing options...
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