Access Denied: You are not authorized to perform this action

[billfields]

I have full administrator access but keep encountering this message. What am I missing?

[brian!]

are you using a LogicBoxes registrar (e.g ResellerClub, Resell.biz, NEO etc) ?

https://docs.whmcs.com/ResellerClub#Access_Denied:_You_are_not_authorized_to_perform_this_action

Quote

This error message indicates that you haven't yet allowed your servers IP to access your ResellerClub account via the API. You have to do this in the Settings > API section of the LogicBoxes control panel before you can use the integration.

The IP you need to authorize is typically the main shared IP of the server, usually most easily found from the IP your WHMCS license is assigned to, but if you're unsure or neither of those IPs work, then ResellerClub can assist and advise you of the IP they see your connection tests as coming from via a support ticket.

 

[WHMCS ChrisD]

Hey @billfields

Thanks for your post.

What screen are you getting this error in

[billfields]

Chris Thanks for your response. Found the problem and fixed it.

[WHMCS ChrisD]

Hey @billfields  Glad to hear your sorted this, could you please let us know what solved this for you?