rahulkg Posted December 18, 2017 Share Posted December 18, 2017 We got some orders without any products when client purchase a service. Also invoice too not generated. What are the possibilities for this issue? Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted December 27, 2017 WHMCS Support Manager Share Posted December 27, 2017 Hi @rahulkg, I've moved your thread to the Technical Issues section. The behaviour you describe sounds like a MySQL database issue may be occurring. To diagnose this, please enable the Setup > General Settings > Other tab > MySQL Debug option. Next time the issue occurs, review Utilities > Logs > Activity Log for any errors. Once you've finished troubleshooting, be sure to switch MySQL Debug off. Link to comment Share on other sites More sharing options...
Recommended Posts