Domain lookup provider

[exlhost]

Hi Guys

please help us out here..
We are using Enom for Domain lookup provider wich we found out that sometimes the domain lookup is not correct, it says domain is taken but it is not.
The standard Whois lookup wont even work with the following error : WHOIS Lookup Error for': Error: 111 - Connection refused
is there a way to get a proper look up provider to work correctly?. or how do we get the standard Whois lookup to work like it should??

Wich look up provider is the best and you are using?

Thanks in advance..
 

[brian!]

10 hours ago, DeeeExclusive said:

We are using Enom for Domain lookup provider which we found out that sometimes the domain lookup is not correct, it says domain is taken but it is not.

can you give a screenshot or example - perhaps it was a premium domain ?

10 hours ago, DeeeExclusive said:

The standard Whois lookup wont even work with the following error : WHOIS Lookup Error for': Error: 111 - Connection refused

which TLD does this occur with?? does eNom sell the TLD you're searching?

because if you add a TLD that the registrar lookup provider doesn't offer, WHMCS will usually respond that it is not available.

[exlhost]

Thanks for your reply Brian!

We are going to check and when it happends again we are going to make a screenshot, as well for whmcs support (they were asking for it)
It was for a .NL domain

will keep you guys posted

[WHMCS Andrew]

8 hours ago, DeeeExclusive said:

It was for a .NL domain

The NL extension whois connects to whois.domain-registry.nl using port 43. Check and ensure your server can connect to this port, perhaps using a telnet connection on your server from the account your WHMCS is installed on.

The information regarding eNom would be helpful as @brian! has mentioned.