Paypal going to credit crd payment page

[aknight]

Trying to get to the 21st century, just added Paypal as a payment option. The radio button appears under the choice of payments and when I select Paypal, click continue I am taken to a page requesting credit card info. I expect to be taken to Paypal's site. Have I missed a step?

 

-Allan

[brian!]

Allan,

 

unless i'm looking at the wrong website, i'm not seeing PayPal as an option - only cc ?

 

btw and slightly off-topic, but there is an issue with your domain lookups - namely .abogado and .biz aren't working... everything is unavailable.

 

if you're using Standard Whois, .abogado isn't included in dist.whois.json, therefore you'd need to add it to a custom whois.json file...

 

    {
       "extensions": ".abogado",
       "uri": "socket://whois.nic.abogado",
       "available": "This domain name has not been registered"
   },

and while there is an entry for .biz in dist.whois.json, it's wrong!

 

    {
       "extensions": ".biz",
       "uri": "socket://whois.biz",
       "available": "No Data Found"
   },

take a look at the documentation about how/where to add the custom file... and remember that you won't need the closing comma after the final entry in the file.

 

there will almost certainly be other TLDs that are wrong/missing, but those were the obvious 2 shown on the register domain page.

[WHMCS Andrew]

You may need to check the PayPal module you have activated. There are a few in WHMCS.

 

For standard PayPal payments, you need to activate the "PayPal" module. It sounds like you may have activated PayPal Website Payments Pro?

[aknight]

Brian, I have removed the Paypal option so clients did not get frustrated.

 

Thanks for the Whois info, I have made the updates.

 

-Allan

 

- - - Updated - - -

 

Andrew, It is "Paypal" that I activated. I tried "Paypal Express" as well, same results.

 

-Allan

[WHMCS Andrew]

PayPal express also requires activating the PayPal module.

 

I am unable to replicate the CC fields appearing on checkout when I use the PayPal option. If you are definitely selecting the PayPal gateway in your Payment Gateways section, I would advise opening a ticket for support to give this a quick look over as that should not be happening.

[aknight]

Just doing another test, on the page where I choose to pay by credit card or Paypal, I select Paypal. The button on the bottom of the page reads 'Complete Order". The next page is then prompting for credit card info. Had I selected to pay by credit card, the credit card info is collected on the same page and "Complete Order" really is a complete order.

[WHMCS Andrew]

Do you have a screenshot of the next page?

[aknight]

Please see Paypal1 and Paypal2.

 

https://www.knightwebservices.com/img/Paypal1.png

 

https://www.knightwebservices.com/img/Paypal2.png

[WHMCS Andrew]

And what if you use the standard WHMCS supplied Six template?

[aknight]

Same result with six. I also changed the default order template to Standard Cart, same results again.

 

-Allan

[brian!]

Allan,

 

have you tried it when you're not logged in? i'm wondering if CC is defaulting as the payment method for some reason??

 

it would be interesting to inspect the source code when Paypal is enabled to see if the template is doing something it shouldn't do by default.

[aknight]

I had not tried when not logged in, just did, same results. I have created a ticket:

 

Ticket Created #GTI-323175

 

-Allan