bagfuloz Posted August 22, 2017 Share Posted August 22, 2017 Hello Guys, Getting a little issue with view invoice. my client view invoice showing the wrong address on the invoice. client area and Summary profile have the same address but its showing wrong and diffrent address on view invoice. anyone have idea, why? Thanks Madan Malhotra 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted August 22, 2017 Share Posted August 22, 2017 just on viewinvoice ? what happens in the PDF version ? does the same thing occur when using "Six" template ? 0 Quote Link to comment Share on other sites More sharing options...
bagfuloz Posted August 22, 2017 Author Share Posted August 22, 2017 yes, I have changed to six templates but still showing wrong, also in pdf same wrong address. 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted August 22, 2017 Share Posted August 22, 2017 is the address it's showing related to this client in anyway, or is it another client's address ?? if you view another invoice for a different client, is that showing the correct address, this different address or another address ?? 0 Quote Link to comment Share on other sites More sharing options...
bagfuloz Posted August 22, 2017 Author Share Posted August 22, 2017 Yes Brian, sorry i forget to mention that, only one client facing this issue. for more details, view invoice - https://snag.gy/axqB2M.jpg client profile - https://snag.gy/6WlOBw.jpg 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted August 22, 2017 Share Posted August 22, 2017 does this client have a billing contact ? perhaps it's that address being used on the invoice ?? 0 Quote Link to comment Share on other sites More sharing options...
bagfuloz Posted August 22, 2017 Author Share Posted August 22, 2017 I have ordered a test or one more new service from his client area, and view invoice showing proper details. check the same. https://snag.gy/fhMkL5.jpg maybe, issue only with his one invoice, that we discuss here. 0 Quote Link to comment Share on other sites More sharing options...
bagfuloz Posted August 22, 2017 Author Share Posted August 22, 2017 Have any refresh utility? 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted August 22, 2017 Share Posted August 22, 2017 did you find out whether that "wrong" address was from a billing contact ? 0 Quote Link to comment Share on other sites More sharing options...
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