snake Posted May 9, 2017 Share Posted May 9, 2017 I have just discovered that according to ICANN rules, domain renewal reminders must be sent to the registrant, not just the account holder if they are different. Does WHMCS follows this rule, as it I cannot find any evidence that it does. And if not is there any work around or solution ? 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted May 9, 2017 Share Posted May 9, 2017 they did back in 2015, and I can't recall reading anything since that contradicts that... https://forum.whmcs.com/showthread.php?96323-eNom-Reseller-Renewal-Information&p=407103#post407103 In order to do this we are implementing the following changes: 1. The default domain expiry email notice sending rules will be setup as per ICANN rules 2. It will be possible to configure separate email templates to be used for before and after the domain expiry date passes 3. Renewal notices will be sent to the domain registrant contacts email address (sending them to the clients profile email address is not enough) 4. A log will be kept of what domain renewal notices have been sent and when, with the ability to easily provide this to ICANN or a domain registrar upon request 0 Quote Link to comment Share on other sites More sharing options...
snake Posted May 9, 2017 Author Share Posted May 9, 2017 ok cool, glad that is the case, I wasn;t sure as I have my own domains added in whmcs but only get 1 email for them. 0 Quote Link to comment Share on other sites More sharing options...
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