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hi guys,

i am unable to add users from within phpmyadmin when logging in as the whmcs admin user i created. I cant remember exactly, however, i think that from a cpanel account that i have with a hosting company, users cannot be added from within phpmyadmin anymore.

 

is that the case here...or have i done something wrong when i setup whmcs on my vps?

 

i ask this question because i am experiencing an http error 500 and cannot log into whmcs admin area at the moment and the issues appears to be partly related to sql mode variable "NO_AUTO_CREATE_USER"

 

I dont plan on trying to fix the problem by creating or deleting users...but i wondered if they are in any way related?

 

kind regards,

Adam

Edited by adamjedgar
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  • WHMCS Support Manager

Hi,

The NO_AUTO_CREATE_USER setting in your MySQL server configuration refers to creating users to access your MySQL server: https://dev.mysql.com/doc/refman/5.7/en/adding-users.html

It is not related to inserting records into a table (which is the process for creating admins/clients for use by the WHMCS software).

 

 

A 500 Internal Server Error might be indicative of a PHP Fatal Error. You can debug that without needing to access the WHMCS Admin area, please refer to the second half of this guide for details how: http://help.whmcs.com/m/64804/l/679701-how-to-resolve-an-http-500-error-after-update

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