Product Custom Fields Editable through client view

[Rafael Figueiredo]

Hi Guys,

 

I need to know if exisists a way to give permission to my clients to edit products custom fields through his view.

 

Today my client is only able to view the filled fields.

 

I want they are able to edit and put some information for me.

 

Att,

 

Rafael Figueiredo.

[WHMCS ChrisD]

Where are these fields, customers profile or products?

[brian!]

Hi Rafael,

 

Product Custom Fields are read-only in the client area and so the client is unable to change them.

 

I suspect you'll either have to get a developer to write you a custom method of allowing the clients to edit these fields (though there may be good reasons why you shouldn't allow it)... or get your clients to open a support ticket with you if they want to change these values.

[Rafael Figueiredo]

Hi Chris! Thanks for your answer.

 

I think that the products custom field is the better way for me. But if custom departments field can do this is all good too.

 

These 2 choices is ok.

 

Do you know how I can able to do this?

 

- - - Updated - - -

 

HI Brian! Thanks for the answer.

 

So there is no way to do this or able this through whmcs without create a new method? Today I saw that departments custom fields appears when my client open the ticket but they still can not able to edit. There is any way to achieve this?

 

Att,

 

Rafael Figueiredo.

[brian!]

HI Brian! Thanks for the answer.

So there is no way to do this or able this through whmcs without create a new method?

none that I can think of - if they were client custom fields, then they could edit them, but not support custom fields or product custom fields.

 

There is any way to achieve this?

you'd need to get a developer to write a custom method to update the database...

 

there's a feature request for adding this as an option, but it's 2 years old and there's no way to know if/when WHMCS would add the feature...

 

https://requests.whmcs.com/topic/editable-product-custom-fields_2