Jump to content

Email fetching not working


Recommended Posts

Hello,

 

Ticket support is not working on my WHMCS install. I have edited the default department and added the following details for email:

 

hostname:pop.yandex.com

POP3 Port: 995

Email Address: support@domain.com

password: my password.

 

I run the cronjob to fetch pop3 email accoint and it returns:

 

POP Import Log

Date: 25/03/2017 14:50:39

Host: pop.yandex.com

 

Email: support@domain.com

Mailbox is empty

 

I have sent 3 emails from 3 different addresses to support@domain.com but it's not working. All 3 emails are unread on inbox. Log is empty on whmcs.

 

Can you help me troubleshoot?

Link to comment
Share on other sites

  • 4 years later...
On 3/27/2017 at 6:04 AM, WHMCS ChrisD said:

Hey Drdrake,

 

That is indeed odd, are the messages marked as unread?

 

Have you tried switching over to IMAP

Hello,

 

I need this issue, my WHMCS works fine with google emails, but have this issue with yandex email, when i test i get this error. 

The Mail Import test failed: read failed - connection closed?
 
Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use & Guidelines and understand your posts will initially be pre-moderated