easyhosting Posted January 23, 2017 Share Posted January 23, 2017 Hi I have both my server set up with cpanel paper lantern, all my plans are marked to use the paper lantern theme. today when a client order hosting on one of my servers this is the error i got when i tried to set up the account through WHMCS 0 Quote Link to comment Share on other sites More sharing options...
24x7cloudservermanagement Posted January 24, 2017 Share Posted January 24, 2017 did you checked the activity logs in whmcs to see what exactly is failing while the account is being created ? 0 Quote Link to comment Share on other sites More sharing options...
easyhosting Posted January 24, 2017 Author Share Posted January 24, 2017 did you checked the activity logs in whmcs to see what exactly is failing while the account is being created ? yes Module Create Failed - Service ID: 338 - Error: Unable to validate setting for cpmod: Paper Lantern. 0 Quote Link to comment Share on other sites More sharing options...
24x7cloudservermanagement Posted January 27, 2017 Share Posted January 27, 2017 It looks like the theme is causing the issue , make sure you have properly configured the variables. variables are case sensitive. OR Try changing the theme and then check. 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted January 27, 2017 Share Posted January 27, 2017 isn't it known as 'paper_lantern' in WHM ? 0 Quote Link to comment Share on other sites More sharing options...
easyhosting Posted January 27, 2017 Author Share Posted January 27, 2017 isn't it known as 'paper_lantern' in WHM ? yes and that is how it is set in my WHMCS 0 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.