StreamingArgentino Posted January 16, 2017 Share Posted January 16, 2017 Logging in correctly as administrator after a few seconds the system asks again to identify me by accessing correctly and when I want to move through the different links, he asks me to sign in again. I've been 72 hours already. The password is correct but could not access. Can someone give me some idea? Tnks. 0 Quote Link to comment Share on other sites More sharing options...
StreamingArgentino Posted January 16, 2017 Author Share Posted January 16, 2017 I open ticket at whmcs #WUF-014742 at 14th Jan 2017 (20:29)... and 16th Jan 2017 (08:03) nothing yet... 0 Quote Link to comment Share on other sites More sharing options...
twhiting9275 Posted January 16, 2017 Share Posted January 16, 2017 Sounds like you're trying to access this through different methods, or different addresses. This is normal if this happens For example, if you've got a link to http://www.domain, but the WHMCS url is http://domain, this will be an issue This is how sessions and cookies operate. If you haven't accessed via different domains/subdomains/etc , then make sure your browser is handling cookies as it should be. I'd go so far as to try another browser as well. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS ChrisD Posted January 16, 2017 Share Posted January 16, 2017 Hello StreamingArgentino, I apologise for the delay in getting to your ticket, we are working as quickly as we can to get back to you. I've taken a look at this and based on the login details that you have provided I am not able to replicate this issue I have been navigating around you admin area without issue. Please clear your cookies and cache and as Twhiting9275 suggested, try another browser. 0 Quote Link to comment Share on other sites More sharing options...
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