PixelPaul Posted January 1, 2017 Share Posted January 1, 2017 does anyone think the WHMCS support is a bit funny.. i posted a support request for a license a needed reissues ASAP as it was not letting me, i have a high priority. i then posted a request for a invoice to be deleted as it was in error, normal priority. This one gets a reply almost right away, while the high priority one is still waiting for a reply. 0 Quote Link to comment Share on other sites More sharing options...
twhiting9275 Posted January 2, 2017 Share Posted January 2, 2017 WHMCS support is compartmentalized. Some departments work different hours than others. While a few of the 'support' operators will get licensing issues, their priority is support, so they'll focus there, where they should be. Unfortunately, at last check, and based on current timeframes, there isn't someone in the licensing desk 24x7. 0 Quote Link to comment Share on other sites More sharing options...
Damo Posted January 2, 2017 Share Posted January 2, 2017 The licensing support department is 24/7 as well. It's only customer service that has business hours. See http://www.whmcs.com/support/ Although the support reply times have been very long over the past few days. I'm still waiting on a support for something opened 2.5 days ago. 0 Quote Link to comment Share on other sites More sharing options...
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