isdoo Posted December 15, 2016 Share Posted December 15, 2016 (edited) Hi, Trying to create the automatic folder in 7.1 Wherever I place it, I am given an error saying it is not a valid folder. "The path you entered does not appear to be a valid directory. Please check it and try again." Despite it being 777 The path is /home/account/whmcsupdate Any thoughts? Edited December 15, 2016 by isdoo 0 Quote Link to comment Share on other sites More sharing options...
lance Posted December 15, 2016 Share Posted December 15, 2016 we have ours in the public_html folder as 755, so path is /home/username/public_html/whmcsupdate Hope that helps 0 Quote Link to comment Share on other sites More sharing options...
isdoo Posted December 16, 2016 Author Share Posted December 16, 2016 we have ours in the public_html folder as 755, so path is /home/username/public_html/whmcsupdate Hope that helps Thanks - tried 755 still get the same error. 0 Quote Link to comment Share on other sites More sharing options...
TheTechLounge Posted December 20, 2016 Share Posted December 20, 2016 Open the permission right up (777) to see if it works. If it does you know it's a permissions issue. You can tighten up afterwards. 0 Quote Link to comment Share on other sites More sharing options...
twhiting9275 Posted December 20, 2016 Share Posted December 20, 2016 What control panel are you using, to start with? In cPanel, 777 will likely be too permissive. Use 700 It's also possible that the path isn't /home/, but /home2/ , /home3/ , etc. If this is shared hosting, this is likely going to be part of the problem . Confirm the path with your hosting provider 0 Quote Link to comment Share on other sites More sharing options...
Chazemunch Posted January 5, 2017 Share Posted January 5, 2017 I have this issue. Permissions 777. It only happens when update.php is triggered. (not if the form is incomplete or the path is wrong) RESPONSE SHOWN FIREBUG <!DOCTYPE html> <html> <head> <meta charset="UTF-8"> <title>403 Forbidden</title> </head> <body> <h1>403 Forbidden</h1> <p>A potentially unsafe operation has been detected in your request to this site.</p> </body> </html> 0 Quote Link to comment Share on other sites More sharing options...
twhiting9275 Posted January 5, 2017 Share Posted January 5, 2017 That is a very, very different error, not the same as the OP. That means that you've got some filtering going on. Take a look at htaccess rules, modsec rules, etc. Have your server admin go through the server logs as well. 0 Quote Link to comment Share on other sites More sharing options...
Chazemunch Posted January 5, 2017 Share Posted January 5, 2017 I already opened a ticket... more than 24 hours with no response oterh than to ask for creds... which were supplied immediately. Not a great way to start. Any guidance please. Mod sec OFF = no change No htaccess in the current folder. Parent folder has a default wordpress htaccess pasted below # BEGIN WordPress <IfModule mod_rewrite.c> RewriteEngine On RewriteBase / RewriteRule ^index\.php$ - [L] RewriteCond %{REQUEST_FILENAME} !-f RewriteCond %{REQUEST_FILENAME} !-d RewriteRule . /index.php [L] </IfModule> # END WordPress # Wordfence WAF <Files ".user.ini"> <IfModule mod_authz_core.c> Require all denied </IfModule> <IfModule !mod_authz_core.c> Order deny,allow Deny from all </IfModule> </Files> # END Wordfence WAF Any thoughts? They are appreciated. 0 Quote Link to comment Share on other sites More sharing options...
twhiting9275 Posted January 5, 2017 Share Posted January 5, 2017 have your server admins / host look at this. They will be able to provide assistance. Next time, you should start your own thread instead of hijacking someone else's 0 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.