hostxls Posted August 21, 2016 Share Posted August 21, 2016 I just have try to enable TFA in My Account (Admin) and for some reason it is not possible to unlock My Account.Steps that I hae followed. 1. I have created an code with my phone by scanning the Bar code. 2. Save it. Name is Hostxls:support@hostxls.com 3. Press okay 4 .Go to Google Authenticator 5. Copy the 6 fig code: 123456 into the Enable Two-Factor Authentication ( Verification Step) and confirm.Receiving a ErrorIt seem's there's a problem... The code you entered did not match what was expected. Please try again.Question: How do I remove the TFA for Admin now. Is it possible to get around this some how?I can not enter the Admin Section any more. When I login I will redirected to WHMCS - My AccountI can not click on any thing or activate whatsoever. 0 Quote Link to comment Share on other sites More sharing options...
hostxls Posted August 21, 2016 Author Share Posted August 21, 2016 I just have try to enable TFA in My Account (Admin) and for some reason it has blocked my account and now It is not possible to unlock My Account. Steps that I have followed. 1. I have scanned an bar code with my phone. 2. Save it. 3. Go to my Google Authenticator App on my Mobile 5. Copy the 6 fig code: 123456 and placed it into the Enable Two-Factor Authentication ( Verification Step) and confirm. Receiving Error It seem's there's a problem... The code you entered did not match what was expected. Please try again. Question: How do I remove the TFA for Admin now. Is it possible to get around this some how? I can not enter the Admin Section any more. When I login I will redirected to WHMCS - My Account I can not click on any thing or activate whatsoever. Those someone has solution for this problem or guide me into the right direction. I'm using this for many platforms and never hd this problem. 0 Quote Link to comment Share on other sites More sharing options...
hostxls Posted August 21, 2016 Author Share Posted August 21, 2016 Problem is solved. We manage to crack the 2FA and now we can login in the Admin 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted August 22, 2016 WHMCS Support Manager Share Posted August 22, 2016 Hi, The "The code you entered did not match what was expected. Please try again" error indicates that the time on your two factor device does not match exactly the time on your server. Please ensure they match before you try again. Relevant documentation: http://docs.whmcs.com/Security_Modules#The_code_you_entered_did_not_match_what_was_expected._Please_try_again 0 Quote Link to comment Share on other sites More sharing options...
Daniel Onoriode Posted March 10, 2023 Share Posted March 10, 2023 On 8/21/2016 at 10:06 PM, hostxls said: Problem is solved. We manage to crack the 2FA and now we can login in the Admin Please how did you solve this problem 0 Quote Link to comment Share on other sites More sharing options...
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